I have nine acres on the interstate that has no impervious surfaces yet am billed [a stormwater user fee] quarterly. Can't get any explaination. The comment about [Metro Water Services] customer service is too nice. They are clueless.
I have continued to pay this "tax" as billed. Yet every time I send [MWS] a payment, it is charged to my residential account and I receive deliquent notices about "storm water payments." I try each quarter to rectify the situation. I have spoken with almost every account person, even the head of accounts receiving. They still haven't been able to figure it out.
Posted by "742180"